HCS Virtual Provider Fair

MHMR Tarrant IDD Authority invited the more than 200 HCS providers in Tarrant County to respond to a brief questionnaire to provide "virtual fair" information for individuals with IDD and their families to choose the HCS provider that is the best fit for them. The agencies are listed in the order they responded. Listing of these agencies is not an endorsement from MHMR Tarrant. This is a listing of providers who have responded to a questionnaire and voluntarily requested to be listed on www.MHMRtarrant.org. Each individual or family has a choice of which HCS provider they want.

Listing

The Greater Works Network
Innovative Steps Company
A Service With A Difference
A Trinity
Able Family Services
Ability Connection Texas
Adjacent Health Care Services
Adonai Inc.
Ahora Y Siempre, Inc. (Ays)
Aim High Home And Community Services Or Ahhcs, Inc.
Amor Mas Amor, Inc
Angel Community Services, LLC
Assurance Care Inc.
CALAB Inc
Commitment 2 Care LLC
Community Pathways Inc. (Cpi)
D&S Community Services
E&E Developmental Services Of North Texas
Educare Community Living
Gentle Touch Services, Inc
Glory Financial Services
Heritage Habilitation Inc
Ingrid Hinojosa, PC dba IH Solutions
Lucky Enterprise
Maples Enterprises
Newstart HCS, Inc
Paramount Care Services
Ratcliff Youth And Family Services
Rockhouse
Southern Concepts, Inc.
Touch Of Kindness, Llc
Tqc, Llc. Dba Champion Services

Name of Agency	The Greater Works Network
Contact Name:	Shenda Benford
Address:	6825 Manhattan Blvd., Ste. 125, Fort Worth, TX 76120
What ages are served in your homes?	Currently the range is from 44 to 60
ZIP codes of group homes:	76133, 76117
How many individuals live in each home?	We have 2 to 3 clients in each location
What do you tell a family about why they should choose your agency?	We tell families that they should choose The Greater Works Network because we are a small agency and we know each client and their families by name. We are very hands on agency from Human Resources to Direct Care Staff, we all do what it takes to make sure the clients are the priority. We have a trustworthy team and if we don’t the answer to a question or a problem, we work with the families and the Service Coordinators to resolve the issues as quickly as possible. Finally, we have great relationships with several of the best Speech Therapist, Occupational Therapist, Physical Therapist and Dentist in Tarrant County.
What community events (i.e. Special Olympics) does your agency participate in with individuals served?	Special Olympics, March for Respect, Monthly Dances and other community functions.
Do you participate in Adult Day Activity Centers ("day hab")?	Our agency participates at the monthly Arc Dances, our Day Habilitation clients and staff get in good exercise by walking the mall every Monday, we volunteer at one of the local food banks weekly, we bowl and have fun at Alley Cats every Tuesday. When we are not in the community we spend time at our Day Hab facility working on mock money management strategies. We learn simple easy snacks and meals to cook. We do arts and crafts that hang around the day hab and on every Friday we have popcorn and movies.
What would you consider your greatest accomplishment in serving people with IDD?	Our greatest accomplishment in serving people with IDD is the growth of the client. Whether it’s a new mental breakthrough or a new physical breakthrough, we feel like we have done a ‘greater work’ when we hear from the client or from the LAR/family/friends of the client, that they have improved in a certain area because of the time our staff took with them to listen or provide guidance or hand on hand direction. We don’t thrive unless our clients thrive.
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.)	We have a combined 20+ years of experience in our Case Management and Direct Care positions. We have provided services to people with all different types of IDD. Our clients all have different medical backgrounds and needs that we have been able to fulfill by working closely with their medical team and training staff on everyone. We currently have clients who have behavior plans and are seeing Behavior Specialist. We are confident in our team’s ability to rise to any challenging or complex need.
Do you currently serve people with complex medical situations or people with challenging behavior?	If so explain. If not, do you feel comfortable serving those with complex needs? Our Director has roughly 11 years of experience working with the IDD population on different levels such as Case Management, Direct Care, Supported Home Living and so on. We do serve those with maladaptive behavioral issues and work with different entities to try and curve the behaviors into more socially appropriate behaviors.
Are you willing to sub-contract with other day habilitation providers?	We are willing to and currently subtract with other day habilitation programs. Our preference is for clients to attend The Greater Works Day Hab affectionately known as “The Hub”, but we certainly respect everyone’s right to choose if they desire a day habilitation program outside of our own.
How do you include clients/families in solving problems?	TWe have an open-door policy. Families of our current clients have access to reach us by email, text message, phone and in person. When there is an issue we make it a point to consult with the people who know the client best to help us reach the best possible outcome.
Website link:	Greaterworksnetwork.com

Name of Agency	Innovative Steps Company
Contact Name:	Brandon Davis
Address:	11450 U.S. Hwy 380. Suite 130 # 130 Cross Roads, Texas 76227
What ages are served in your homes?	18-99
ZIP codes of group homes:	No current Group Home Locations
How many individuals live in each home?	Most will be 3 bed homes
What do you tell a family about why they should choose your agency?	Our goal is to provide new and improved service delivery as well as implement strategies for all individuals to meet their optimum level of independence.
What community events (i.e. Special Olympics) does your agency participate in with individuals served?	Special Olympics, March for Respect, Monthly Dances and other community functions.
Do you participate in Adult Day Activity Centers ("day hab")?	Yes!
What would you consider your greatest accomplishment in serving people with IDD?	Providing all individuals with an environment to be successful and independent.
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.)
Do you currently serve people with complex medical situations or people with challenging behavior?	If so explain. If not, do you feel comfortable serving those with complex needs? Our Director has roughly 11 years of experience working with the IDD population on different levels such as Case Management, Direct Care, Supported Home Living and so on. We do serve those with maladaptive behavioral issues and work with different entities to try and curve the behaviors into more socially appropriate behaviors.
Are you willing to sub-contract with other day habilitation providers?	Absolutely!
How do you include clients/families in solving problems?	Team meetings with all parties are imperative in getting problems solved and having all parties included in decision making.
Website link:	no website link at this time.

Name of agency:	A SERVICE WITH A DIFFERENCE
Contact name:	LATRESA DEWBERRY DBA
Address:	2768 PARK PLACE GRAND PRAIRIE TX 75052
What ages are served in your homes?	CURRENTLY SERVING 12 year olds and up
ZIP codes of group homes:	76013 and 76001
How many individuals live in each home?	3 individuals in each home
What do you tell a family about why they should choose your agency?	We are small agency dedicated to excellent service and the Provider, Program Manager and RN are hands on with the consumers, families, staff and all individuals that assist with giving the best care to our consumers. We seek first to understand and meet the needs of our consumers and provide exceptional service.
What community events (i.e. Special Olympics) does your agency participate in with individuals served?	We participate in Champion Days at local water parks, movie theaters, bowling alleys. Our consumers have weekly opportunities to shop and go out to eat. Also outings for hair cuts and nail salon services.
Do you participate in Adult Day Activity Centers ("day hab")?	We currently have several consumers going to Day Habilitation facilities that we contract with and some of our complex cases receive Day Hab services in their home.
What would you consider your greatest accomplishment in serving people with IDD?	We take pride in providing our individuals with complex needs with a safe and secure environment that promotes positive community living in a loving, structured, clean and stable home.
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.) Do you currently serve people with complex medical situations or people with challenging behavior? If so explain. If not, do you feel comfortable serving those with complex needs?	We currently have several individuals with extremely challenging behaviors and we have an excellent Board Certified Behavioral Analyst and Registered Nurse who are on call 24/7 and provide hands on training to ALL staff. The Provider and Program manager both started out as CPS foster parents and HCS foster parents. We have several staff members with advanced degrees and background dealing with Special Education Students and adults with Exceptional needs.
Are you willing to sub-contract with other day habilitation providers?	Not answered
How do you include clients/families in solving problems?	All family members have direct access by phone to the Provider and Program Manager. If a consumer has a major milestone or incidents the families are contacted. A satisfaction survey is sent out yearly to all families. All homes are open to family visits at the families leisure and families are encouraged to participate in company wide celebrations especially Thanksgiving.
Website link:	N/A

Name of agency:	A Trinity
Contact name:	Lynn Palmares
Address:	PO BOX 1035 Kennedale Texas 76060
What ages are served in your homes?	10 to 68
ZIP codes of group homes:	76063, 76028
How many individuals live in each home?	3 to 4
What do you tell a family about why they should choose your agency?	Our mission is to assist individuals with the developmental disability in exercising the highest level of independence as possible while maximizing his/her functional abilities
What community events (i.e. Special Olympics) does your agency participate in with individuals served?	ARC, special Olympics, we have weekly activities that are provided by our Day Camp
Do you participate in Adult Day Activity Centers ("day hab")?	Yes. We contract out as well as have our own
What would you consider your greatest accomplishment in serving people with IDD?	A lot of our clients have been able to maintain competitive employment while being served by our agency, a lot of them have also indicated that there is a big improvement in their quality of life
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.) Do you currently serve people with complex medical situations or people with challenging behavior? If so explain. If not, do you feel comfortable serving those with complex needs?	We have been able to serve successfully clients that have never left the state school setting until they came to us, to date they are functioning and out in the community doing things that they enjoy. A lot of our individuals have a diagnosis of autism and difficult behavioral issues.
Are you willing to sub-contract with other day habilitation providers?	We already do
How do you include clients/families in solving problems?	We have CAC mtgs. , we also ensure that satisfaction surveys are sent regularly
Website link:	http://atrinityhcs.com/

Name of agency:	Able Family Services (Listed as Williams-Lester LLC in consumer list)
Contact name:	Dana Lester
Address:	1213 Crestwick Drive, Murphy TX 75094
What ages are served in your homes?	10-56
ZIP codes of group homes:	I currently do not have any group homes but am willing to open up one if there is interest.
How many individuals live in each home?	N/A
What do you tell a family about why they should choose your agency?	I am a small provider that is able to offer individual attention, have not had any clients transfer to other agencies, and am very responsive to their needs in a timely manner. We are a professional operation that places our clients needs first.
What community events (i.e. Special Olympics) does your agency participate in with individuals served?
Do you participate in Adult Day Activity Centers ("day hab")?	Yes
What would you consider your greatest accomplishment in serving people with IDD?
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.) Do you currently serve people with complex medical situations or people with challenging behavior? If so explain. If not, do you feel comfortable serving those with complex needs?	Yes, I currently serve people with complex medical situations and behaviors
Are you willing to sub-contract with other day habilitation providers?	Yes
How do you include clients/families in solving problems?	I keep in contact with families and they will be involved from the start every step of the way, via face to face meeting or phone
Website link:	www.able-hcs.com

Name of agency:	Ability Connection Texas
Contact name:	Rachel Hopkins
Address:	8802 Harry Hines, Dallas, TX 75235
What ages are served in your homes?
ZIP codes of group homes:	75220, 75229, 75080, 75043 (we do not have group homes in Tarrant county, nor do we have plans to open up any in Tarrant county)
How many individuals live in each home?	4
What do you tell a family about why they should choose your agency?	We are a non-profit provider, that has been a part of the community for over sixty years. We are dedicated to serving individuals with disabilities with the best care possible. We have a low turn over rate, and our staff is experienced and compassionate about serving individuals with disabilities.
What community events (i.e. Special Olympics) does your agency participate in with individuals served?	We have an annual 5/10k run ever year at the Ballpark in Arlington; and a family friendly walk every spring; our consumers also participate in summer camps, Special Olympics, boy scouts, and volunteer activities
Do you participate in Adult Day Activity Centers ("day hab")?	Yes.
What would you consider your greatest accomplishment in serving people with IDD?	Our greatest accomplishment is serving our individuals with care and compassion and obtaining services for them without delay. We are also have highly successful state audits.
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.) Do you currently serve people with complex medical situations or people with challenging behavior? If so explain. If not, do you feel comfortable serving those with complex needs?	We have Spanish speaking staff, and most of staff have been in this field for a number of years.
Are you willing to sub-contract with other day habilitation providers?	Yes
How do you include clients/families in solving problems?	We keep families included in solving problems by having consistent communication with the families and clients. We try our best to keep them updated in a timely manner of anything that includes them. Even if we don't have an answer for something right away, we still update them with whatever information we do have.
Website link:	www.AbilityConnectionTexas.org

Name of agency:	Adjacent Health Care Services
Contact name:	Dequbanice Hollingsworth- Program Manager
Address:	1635 W. Division St. Fort Worth, TX 76012
What ages are served in your homes?	6 and up
ZIP codes of group homes:	Group Homes Services are Available in Allen, Dallas, Denton, McKinney, Ellis & Tarrant Counties.
How many individuals live in each home?	3
What do you tell a family about why they should choose your agency?	The Mission of Adjacent Health Care Services is to facilitate an exceptional level of care for individuals with disabilities. We provide services across the age spectrum, including through the provision of a full range of patient care services. The services provided are: Adaptive Aids, BCBA Services, Behavioral Support, Community Support, Dental Treatment, Employment assistance, Foster Care Services, Group Homes, Nursing Services, Residential Assistance, Respite, Specialized Therapies, Supported Employment, and Spanish Speaking Individuals.
What community events (i.e. Special Olympics) does your agency participate in with individuals served?	Special Olympics
Do you participate in Adult Day Activity Centers ("day hab")?	Yes, we offer: Activities of Daily Living, Activity Schedule, Art Therapy, Behavior Management, Group Outings Group Sessions, Music Therapy, Medication Aid, Pet Therapy, Sensory Therapy, Contracting of other Day Habilitation Centers when requested . Adjacent Health Care Services Day Program provides our clients with the opportunity to socialize, exercise, and learn skills to be productive in the communities we serve. The program's intent is to improve the lives of our clients by teaching new skills through a variety of rationalized activities and programs that support their treatment plans.
What would you consider your greatest accomplishment in serving people with IDD?	The Mission of Adjacent Health Care Services is to facilitate an exceptional level of care for individuals with disabilities. We provide services across the age spectrum, including veterans, through the provision of a full range of patient care services. Our Vision Over the next 10 years our Vision is to extend the outreach of AHCS both nationally and internationally. We are striving to set the global standard for leadership and professionalism in the new horizon of health care. Our Values: Sanctity of Life: Every life is a precious blessing. It is AHCS’s goal to demonstrate this value by delivering the best care possible at all times. Honesty: AHCS solely employs honest and trustworthy individuals. Respect: Everyone, both young and old, will be treated equally with dignity and respect. Quality of Care: AHCS staff members are specifically chosen for each client and specially trained for each client’s unique needs. Environment of Care: All clients are cared for in a loving, safe & non-hazardous environment.
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.) Do you currently serve people with complex medical situations or people with challenging behavior? If so explain. If not, do you feel comfortable serving those with complex needs?	At Adjacent Health Care Services we take a holistic approach to placing our clients at the forefront of our care. Our goal is to see them live the best quality of life; as independently as possible. We will continuously foster independence with our daily activity schedules, which have special emphasis in home economics; with curriculums developed specifically for the IDD population. Our clients will and must have the self-fulfilled lives they are capable of living. We take pride in our staff as well as our service. AHCS has developed a specialized training program to ensure that all of our staff is confident and competent in the services they provide. AHCS will continuously update with innovative evidence-based practices to improve our client’s quality of life and our quality of care. Our new Behavior Management Programs Include: A Board Certified Behavioral Analyst (BCBA), Sensory Therapy & Rooms, Art Therapy, Music Therapy, Pet Therapy, and more in development coming soon. Join our family, and come help us make a better you.
Are you willing to sub-contract with other day habilitation providers?	Yes
How do you include clients/families in solving problems?	The compliant resolution process is in place to guide clients, LAR’s and family members through obtaining a solution to any concern and/or questions that may arise. Adjacent Health Care Services is dedicated to serve the IDD/MR population and strives to increase quality of life and independence to each individual in our care. To ensure all your concerns are answered in proper time, with viable evidence of documentation resolution process ACHS will complete the following process: 1. ACHS Program Manager, will verbally elicit any concerns from all Clients, LAR’s and family members. The Program Manager will document this information and response made on Communication Logs. 2. If a complaint is recorded or made the family, LAR, or client will contact MS, Dequbanice Hollingsworth, and Program Manager at 1- 817-459-26318 or 682-667-1339. Dequbanice Hollingsworth will complete a “Notification of Complaint” form. This form will document information about the compliant, as well as, whom had been contacted about the complaint. 3. Ms. Dequbanice will fax a copy of the “Notification of Complaint” to HCS for documentation purposes 4. Ms. Dequbanice will contact the person who made complaint and attempt all revenues to resolve the complaint via telephone and/or face-to-face meeting, document resolution on “Notification of Compliant” and, report resolution of compliant to HCS via phone/fax. 5. If complaint is not resolved, contact Central Office of Consumer Rights with Disabilities hotline at 1-800-458-9858
Website link:	www.adjacenthcs.org

Name of agency:	Adonai Inc.
Contact name:	Ryan Kippes
Address:	110 W Randolph Mill Rd #104 Arlington, TX 76011
What ages are served in your homes?	All ages
ZIP codes of group homes:	76164, 75033
How many individuals live in each home?	Up to 3 people in each home
What do you tell a family about why they should choose your agency?	We are a faith based agency that focuses on client care. We have been mentioned by the Dallas Morning News as one of the top 3 providers in the state of Texas.
What community events (i.e. Special Olympics) does your agency participate in with individuals served?	Special Olympics, outings to local activity centers, special events that go on in the community like dances, and seasonal events like 4th of July fire works, pumpkin patch adventure, hay rides, Summer and Christmas parties.
Do you participate in Adult Day Activity Centers ("day hab")?	Yes we do!! Our clients work and attend many different day centers that are in their communities.
What would you consider your greatest accomplishment in serving people with IDD?	Helping people become more independent and showing them the love they deserve.
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.) Do you currently serve people with complex medical situations or people with challenging behavior? If so explain. If not, do you feel comfortable serving those with complex needs?	We have bilingual Spanish/English staff and many year of working with difficult behaviors and PDD, Autism Spectrum Disorders.
Are you willing to sub-contract with other day habilitation providers?	Yes we are!
How do you include clients/families in solving problems?	We make sure that the families are as involved as they wish to be by inviting them to any and all meetings that happen with their loved one. We also take the time to explain all the options that are available in the program and those that are outside the program.
Website link:	www.adonaiinc.com

Name of agency:	Ahora y Siempre, Inc. (AyS)
Contact name:	Francisco Gonzalez
Address:	1407 Main St. Ste 205 Dallas, TX 75202
What ages are served in your homes?	All ages (our youngest is 4 years old)
ZIP codes of group homes:	None
How many individuals live in each home?	Varies but up to 3
What do you tell a family about why they should choose your agency?	We provide more than just high quality services. We educate you on your rights and responsibilities so you will have the proper knowledge necessary to navigate the complicated world of IDD services.
What community events (i.e. Special Olympics) does your agency participate in with individuals served?	Our clients are encouraged to participate in any activities that are beneficial to the mental and physical health.
Do you participate in Adult Day Activity Centers ("day hab")?	Yes
What would you consider your greatest accomplishment in serving people with IDD?	The greatest accomplishment is when our clients begin to see themselves as more than just a client. Some of our clients will call and tell us, ‘hey I ran into my friend at the store and I told him he should come with US over here.’ What that tells us is that the client does not see himself as a client and us as staff. Instead the client sees himself as part of the team. When the client sees himself as part of the team, great things can be accomplished in the life of the client.
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.) Do you currently serve people with complex medical situations or people with challenging behavior? If so explain. If not, do you feel comfortable serving those with complex needs?	Our staff has combined experience of over 15 years. Our organization was started after the case management transition, therefore we were immune from some of the lingering effects of case management. We keep things as simple as possible for the sake of the client. Every department in our office is bilingual, Spanish and English. We have multiple consumers who are bed and wheelchair bound. They have g-tubes, tracheostomy and various other medical conditions. Our staff is equipped to handle these cases.
Are you willing to sub-contract with other day habilitation providers?	Yes
How do you include clients/families in solving problems?	The client and the family are always at the forefront of the case. The services are for them. We therefore reach solutions to problems based on input from them.
Website link:	www.MyAyS.net

Name of agency:	AIM HIGH Home and Community Services or AHHCS, Inc.
Contact name:	Connie LeeMauk or Wendy Yates
Address:	2846 Birmingham Dr., Grand Prairie, TX 75052
What ages are served in your homes?	In our current homes we serve individuals over the age of 18.
ZIP codes of group homes:	We have a home in Mansfield, one in Arlington, one in Hurst, 2 in Southlake and 1 in Grand Prairie.
How many individuals live in each home?	in our HCS homes we have 3, in our ICF homes 6 individuals are served.
What do you tell a family about why they should choose your agency?	Connie and Wendy are the owners and operators, combined we have over 50 years experience working with the Intellectually Disabled. Connie grew up in a family with an intellectually disabled uncle; she also worked as a state Surveyor, investigating State Schools and group homes prior to opening up her first group home in 1992. Wendy has extensive HCS experience, previously as the Program Administrator of one of the largest HCS providers in Texas. Together with our very experienced Case Managers, there is rarely a situation we have not encountered or a problem we cannot solve.
What community events (i.e. Special Olympics) does your agency participate in with individuals served?	Depends on the individuals, in our group homes, we have one home that has Special Olympics 2 to 3 times a week, one home the girls are “honorary Dallas Cowboy Cheerleaders,” one home goes fishing every weekend. Each individual and family is unique and services are tailored around the individual’s unique needs.
Do you participate in Adult Day Activity Centers ("day hab")?	Yes, we have a Day Habilitation program in South Grand Prairie off Lake Ridge and Polo Rd. The name is OWL’s which stands for Opportunities to Work Learn and Succeed. We contract with around 20 day habs in Tarrant County, Dallas County, Ellis County, Johnson County and Collin County.
What would you consider your greatest accomplishment in serving people with IDD?	Being and advocate for the individuals and their families. The most significant was, with the help of one of our families we went to Austin to speak in front of the Senate to add the IDD population to the “Amber Alert”. Previously, an individual with Intellectual Disabilities that went missing the Police would only put out a “missing person” alert, which might mean that hours would go by before the general public was alerted, which could be too late. With the addition to the Amber Alert, agencies and the public are notified within 2 hours if the individual cannot be located. The shorter the time, the better the outcome. The Senate agreed and this became law in 2011.
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.) Do you currently serve people with complex medical situations or people with challenging behavior? If so explain. If not, do you feel comfortable serving those with complex needs?	Extensive knowledge in working with the IDD population. We have a network of Doctors, Dentists, Psychiatrists, Behaviorists, Day Habs, Physical Therapists and Speech Therapists. And above all Honesty. We often tell families that we are not always going to tell you what you want to hear, but we will honest with you. There are many state and federal regulations that dictate these programs, it is important that families work with a caring and knowledgeable provider that can navigate the system, rather than a provider that will tell them what they want to hear and then come back later and not deliver.
Are you willing to sub-contract with other day habilitation providers?
How do you include clients/families in solving problems?	Any problems are taken up with the Case Manager, if the problem is not resolved, they will bring it to Connie or Wendy and resolution we be accomplished. In addition, on the 1st of every month, we insure that all Case Managers, Nurses, Financial Administrator, Residential Manager as well as Connie and Wendy are available. The 1st is payday so all staff and Foster Care families come by the office to pick up their checks. It’s a great time to visit and be proactive prior to any problems arising. Approximately every quarter, we will have a “Town Hall” when or if something is coming up that the families need direction. Our last town hall focused on “managed care” and how these changes would affect the individuals we serve. We also have numerous social events, which includes a family day at the lake each spring, a haunted house and Halloween party in the fall and a large Christmas Dinner event and talent show.
Website link:	Please visit our website at www.aimhigh-hcs.com or email aimhigh.hcs@gmail.com or phone 972-641-7696.

Name of agency:	Amor Mas Amor Inc
Contact name:	Eva Henderson
Address:	920 E. I-30 Garland TX
What ages are served in your homes?	All age
ZIP codes of group homes:
How many individuals live in each home?	1-3 individuals
What do you tell a family about why they should choose your agency?	Pick the agency that will work for them and the consumer.
What community events (i.e. Special Olympics) does your agency participate in with individuals served?	Camp summit / church events/ volunteering at local animal shelter etc.
Do you participate in Adult Day Activity Centers ("day hab")?	We provide personnel with home day hab or day hab at the centers.
What would you consider your greatest accomplishment in serving people with IDD?	Successful long term homes, Were an individual is loved and active with living life as free and happy as can be without being judged or rejected, is the greatest accomplishment
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.) Do you currently serve people with complex medical situations or people with challenging behavior? If so explain. If not, do you feel comfortable serving those with complex needs?	We are bilingual, able to fit the needs and preferences of both family and consumer. Expertise with challenging behaviors, able to serve complex medical needs of all kinds. Comfort families with long term homes.
Are you willing to sub-contract with other day habilitation providers?	Yes.
How do you include clients/families in solving problems?	Listening face to face with family and consumer needs and wants, give options and solutions. Ensure the we are providing direct information to help with confusion and fears of the unknown. We never give up on any family nor consumer.
Website link:	NA

Name of agency:	Angel Community Services, LLC
Contact name:	Sherrye Nail (940) 456-4288 or Dalinda Ontiveroz (940) 456-4116
Address:	The corporate office is located in Graham, TX at PO Box 2137 Graham, TX 76450. We have 6 other offices around TX including Plano, Wichita Falls, Lubbock, Amarillo, Brownsville and Edinburg.
What ages are served in your homes?	The age varies from childhood to elderly adults.
ZIP codes of group homes:	76075, 75243, 75071, 79414, 79423, 79416, 79109, 78526, 78504
How many individuals live in each home?	Typically only 3
What do you tell a family about why they should choose your agency?	The owners of the company put all of their heart into this business. Together they have over 40 years of experience dealing with individuals with IDD and the clients are always number one. We strive to ensure our clients live to their fullest potential and have the best possible quality of life.
What community events (i.e. Special Olympics) does your agency participate in with individuals served?	We do Special Olympics in some areas. We also go to the movies, shopping, fairs and other activities in the community.
Do you participate in Adult Day Activity Centers ("day hab")?	Yes, we currently have 6 Angel Community Services Day Habilitation facilities around TX and we also contract with other Day Habs if the client wishes to attend a different one.
What would you consider your greatest accomplishment in serving people with IDD?	We have seen behaviors diminished and clients able to be more involved in their community. Some have been able to get jobs as well.
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.) Do you currently serve people with complex medical situations or people with challenging behavior? If so explain. If not, do you feel comfortable serving those with complex needs?	We have Spanish speaking staff in most areas. We successfully serve people with many different diagnoses and levels of disabilities.Yes, we serve individuals with both complex medical and behavioral needs. We contract with Behavior Analysts if needed and listen to each individual’s concerns. We work diligently to meet the client’s needs and review each complex situation on a case by case basis to make sure we have the best possible plan in place for that individual. We work with the LIDDA to ensure health and safety. We have had some clients go to the state SLC to ensure safety if they cannot be managed safely in the community.
Are you willing to sub-contract with other day habilitation providers?	Yes, we currently sub-contract with other Day Hab providers.
How do you include clients/families in solving problems?	We have team meetings to discuss problems and the client/LAR is always able to invite who they wish to attend the meeting as well.
Website link:	Angel Community Services, LLC

Name of agency:	Assurance Care Inc.
Contact name:	Beverly Hudgins/Evelyn Orumwense
Address:	2405 San Fernando Court Round Rock, TX 78665
What ages are served in your homes?	1 to 99
ZIP codes of group homes:	78681, 78744
How many individuals live in each home?	There are 3 individuals to a home
What do you tell a family about why they should choose your agency?	We provide the same level of care fro their family that we would for our own because here at Assurance Care Inc. we are family.
What community events (i.e. Special Olympics) does your agency participate in with individuals served?	We base the community activities on the Level of need and the Level of care that is required. We do take them out to the movies, to go bowling, shopping, etc. We have BBQ twice a month where we get all of our consumers together and let them interact and socialize with one another.
Do you participate in Adult Day Activity Centers ("day hab")?	We do participate in a day habilitation program
What would you consider your greatest accomplishment in serving people with IDD?	We feel that creating a safe and happy environment to where people can come and live as a family is our greatest accomplishment
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.) Do you currently serve people with complex medical situations or people with challenging behavior? If so explain. If not, do you feel comfortable serving those with complex needs?	We have staff that speak a variety of different languages in order to better assist our consumes, We have been working with a range of disabilities and behaviors for many years. All of our staff has been trained to work with a wide variety of needs and behaviors
Are you willing to sub-contract with other day habilitation providers?	Yes we are willing to subcontract with other day habilitation programs.
How do you include clients/families in solving problems?	Yes we include families in the problem solving and decision making processes. we feel that to provide the best level of care to their loved ones they should be involved in these aspects. We value and respect their opinions.
Website link:	Assurancecareinc.com

Name of agency:	CALAB Inc
Contact name:	Ruth Sheer
Address:	2104 E Randol Mill Rd. Arlington, TX 76011
What ages are served in your homes?	28-65
ZIP codes of group homes:	75052, 76002, 76014, 76018
How many individuals live in each home?	4
What do you tell a family about why they should choose your agency?	CALAB, Inc. is an established provider of Home and Community-based Services in the state Texas. Time and experience has afforded CALAB, Inc. a wealth of knowledge regarding the rules and regulations governing HCS services.
What community events (i.e. Special Olympics) does your agency participate in with individuals served?	CALAB, Inc. consumers attend various sporting events, including the Texas Rangers, Mavs and Stars. We host holiday events, annual dances and the Texas State Fair.
Do you participate in Adult Day Activity Centers ("day hab")?	Yesd>
What would you consider your greatest accomplishment in serving people with IDD?	CALAB, Inc. has is a reputable name within the community as well with governing agencies.
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.) Do you currently serve people with complex medical situations or people with challenging behavior? If so explain. If not, do you feel comfortable serving those with complex needs?	CALAB, Inc. has extensive experience providing services to individuals with high medical needs as well as challenging behavior.
Are you willing to sub-contract with other day habilitation providers?	CALAB, Inc. approaches each situation individually regarding day habilitation choices and contracting.
How do you include clients/families in solving problems?	Clients, families, guardians and loved ones are invited to Quarterly Advisory Committee meetings. Regular communication through the Program Coordinator assigned to an individual is maintained through telephone, e-mail, and cellular devices.
Website link:	http://www.calabinc.com/

Name of agency:	Commitment 2 Care LLC
Contact name:	Shameka Grant
Address:	2300 Valley View Ln suite 603 Irving TX 75063
What ages are served in your homes?	14 and up
ZIP codes of group homes:	76001
How many individuals live in each home?	3
What do you tell a family about why they should choose your agency?	We are a small agency that has been serving individual in a professional manner for more than 12 years. Our passion is to increase the level of Need so the individual can better help themselves. Our staff is patient and very compassionate with the individuals we serve.
What community events (i.e. Special Olympics) does your agency participate in with individuals served?	Special Olympics; school events; and many community outings.
Do you participate in Adult Day Activity Centers ("day hab")?	We contract with the day hab programs near your homes or day rehabilitation that our individuals desire to attend. We are currently preparing to open our own day hab program in the Euless/Arlington area.
What would you consider your greatest accomplishment in serving people with IDD?	Watching individuals increase their levels so much that they are available to live independently with limited supervision. Also, watching the joy on the parents or guardian's face once they've transferred their loved one from another agency to Commitment 2 Care, LLC and they notice that we are serious about taking good care of their loved one.
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.) Do you currently serve people with complex medical situations or people with challenging behavior? If so explain. If not, do you feel comfortable serving those with complex needs?	We have one Spanish speaking staff who assist when needed. My staff is highly trained and experienced in working with Individuals with Autism and aggression.
Are you willing to sub-contract with other day habilitation providers?	Yes
How do you include clients/families in solving problems?	We work as a team with the family to ensure that our staff is knowledgeable of the individual we serve by allowing them to present their loved one to us by giving behaviors, methods of dealing with that person; and good communication is key.
Website link:	NA

Name of agency:	Community Pathways Inc. (CPI)
Contact name:	Godwin Omane
Address:	14812 Palm Desert Lane, Frisco TX 75035
What ages are served in your homes?	Children & Adults
ZIP codes of group homes:	Colin, Dallas & Tarrant
How many individuals live in each home?	None at this time
What do you tell a family about why they should choose your agency?	Community Pathways Inc. (CPI), exhibits flexibility and offer choice to potential individuals who wish to utilize our residential services program. We provide CPI operated residential homes as well as Respite services. We provide personal outcome measure centered facilities for individuals in need of care with specialized living arrangements. We encourage identity, autonomy, affiliation, attainment, safeguards, rights, health and wellness in all homes where we serve individuals. We are also opened for emergency respite services. Individuals in need of support with activities of daily living are cared for in a homely atmosphere. We arrange for individuals to attend day and work programs as permitted by their Individualized Program Plan (IPP). Given individualized support services which assure respect, dignity and equity, individuals with developmental disabilities have a limitless potential to become what is within them to become. We believe that given the desire and individualized support services the opportunity for learning, growing, experiencing and enjoying life can be enhanced. We assist individuals in being active participants in their own health care and following prescribed regimens. Individuals are supported in all areas of activities of daily living with a holistic approach to care giving, including psychological, psychiatric and nursing care services. Together with families of individuals served, we work to ensure that needs, as identified in each individualized plan of care is fulfilled.
What community events (i.e. Special Olympics) does your agency participate in with individuals served?	CPI is heavily invested in general community and social activities. Parks, recreational, cook outs and fun activities.
Do you participate in Adult Day Activity Centers ("day hab")?	Encouraged as per individual served Program Plan.
What would you consider your greatest accomplishment in serving people with IDD?	With both CPI administrators, Godwin Omane is a Mental Health Nurse and Janet Omane an RN
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.) Do you currently serve people with complex medical situations or people with challenging behavior? If so explain. If not, do you feel comfortable serving those with complex needs?
Are you willing to sub-contract with other day habilitation providers?	Yes
How do you include clients/families in solving problems?	CPI encourages clients/families to participate in dispute resolution through their inclusion in CPI Governing body.
Website link:

Name of agency:	D&S Community Services
Contact name:	Patricia Loftus
Address:	1140 W Pioneer Pkwy. Suite E Arlington, TX 76013 (also offices STATEWIDE)
What ages are served in your homes?	Any / All
ZIP codes of group homes:	76017, 76002, 76003 (Also numerous STATEWIDE)
How many individuals live in each home?	4
What do you tell a family about why they should choose your agency?	D&S has many years of experience working with a diverse range of individuals. We are one of the largest providers throughout the state, which provides financial security. We have dedicated leaders from corporate to each regional office.
What community events (i.e. Special Olympics) does your agency participate in with individuals served?	Special Olympics, Carnivals/Fairs, Festivals, Dances, Shopping, Movies, Bowling, Dinning out, etc.
Do you participate in Adult Day Activity Centers ("day hab")?	Yes
What would you consider your greatest accomplishment in serving people with IDD?	Success stories! When an individual’s life is bettered by services we provide, there is nothing that warms the heart more.
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.) Do you currently serve people with complex medical situations or people with challenging behavior? If so explain. If not, do you feel comfortable serving those with complex needs?	BCBA’s, RN’s, Person Centered Thinking trainers, Quality Assurance team, Case Managers Medical & Behavioral - RN’s to assist with medical concerns / issues. BCBA assist with behavioral folks / write behavioral plans.
Are you willing to sub-contract with other day habilitation providers?	Yes
How do you include clients/families in solving problems?	Family & guardians can be as involved as the choose. Case Managers are in constant communication with them.
Website link:	www.dscommunity.com

Name of agency:	E&E Developmental Services of North Texas
Contact name:	Ashley Erickson
Address:	3630 Ainsworth Drive, Dallas, TX 75229
What ages are served in your homes?	Currently no group homes. We specialize in foster/companion care homes with up to 3 clients and a live-in staff.
ZIP codes of group homes:	NA
How many individuals live in each home?	NA
What do you tell a family about why they should choose your agency?	E&E has over 40 years combined IDD experience. We are small, women- owned company that is client-focused. We have been serving some of our HCS families for over 15 years.
What community events (i.e. Special Olympics) does your agency participate in with individuals served?	E&E has its own volunteer/self-advocate group that meets monthly to give back to the community. We are also active in Special Olympics, The Arc Support Groups and other community-based agencies.
Do you participate in Adult Day Activity Centers ("day hab")?	We contract with several day habs in the area.
What would you consider your greatest accomplishment in serving people with IDD?	E&E takes great pride in having a personal relationship with our clients and their family. We put them first in all that we do. We have been serving most of our families for over 15 years, E&E also has a great survey history with little to no citations in all our contracts.
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.) Do you currently serve people with complex medical situations or people with challenging behavior? If so explain. If not, do you feel comfortable serving those with complex needs?	E&E has a Spanish-speaking and American Sign Language staff available. We have over 40 years combined IDD experience. We are well suited to work with challenging behaviors with an ABA staff available. We serve all people on the Autism spectrum. E&E has experience with a variety of medical needs, including a trachea, feeding tube and diabetes. We welcome individuals with complex medical and behavioral needs.
Are you willing to sub-contract with other day habilitation providers?	Yes
How do you include clients/families in solving problems?	E&E takes a team approach to the people we serve. Coupled with our IDD experience, we have 2 RNs and contract with several specialized therapists. Our goal is to serve the clients' needs with the input of those who know and care about him/her best. We are open to feedback and believe open communication is key!
Website link:	www.eandeservices.co

Name of agency:	EduCare Community Living
Contact name:	Lesley Canales, Referral and Placement Coordinator for north central Texas, Shelly Bugenis, Executive Director for HCS in Tarrant and Dallas County Connie Campbell, Executive Director for HCS in Denton and Collin County.
Address:	8925 Sterling St. Ste. 250 Irving, TX. 75063 or 2928 Metro St. Ste. 101 Denton, TX. 76207
What ages are served in your homes?	18 and over for residential services. All ages for HCS in - home services.
ZIP codes of group homes:	76018, 75061, 75063, 75043, 75060, 75023, 75028, 75067, 76210
How many individuals live in each home?	3-4 individuals in HCS homes.
What do you tell a family about why they should choose your agency?	EduCare Community Living has been providing services in Texas since 1987 and has extensive experience providing HCS, ICF-ID, day habilitation and vocational training to individuals with IDD. EduCare is well established in the community and has long time working relationships with many local agencies and professionals such as dieticians, physical therapists, physicians, dentists, psychologists, psychiatrists and day habilitation providers. Many EduCare employees have been with the company 10 - 20 plus years.
What community events (i.e. Special Olympics) does your agency participate in with individuals served?	ARC activities, Special Olympics, Hippo Therapy and church activities. Activities of interest to the individuals in the home.
Do you participate in Adult Day Activity Centers ("day hab")?	Yes
What would you consider your greatest accomplishment in serving people with IDD?	Teaching independent living skills and supporting individuals to become as independent as possible.
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.) Do you currently serve people with complex medical situations or people with challenging behavior? If so explain. If not, do you feel comfortable serving those with complex needs?	EduCare provides services to individuals with Autism Spectrum Disorder, mental health diagnoses, physical impairments and various complex health issues. EduCare has experience serving individuals of all ages from adolescents to senior citizens.
Are you willing to sub-contract with other day habilitation providers?	Yes
How do you include clients/families in solving problems?	Individuals and families are included in the decision making process from the beginning. We encourage input from the individual and family to solve problems through an interdisciplinary team process.
Website link:	www.ResCare.com

Name of agency:	Gentle Touch Services, Inc.
Contact name:	DeWanda Harris Trimiar
Address:	12300 Bear Plaza, Ste. 412, Burleson, TX 76028
What ages are served in your homes?	18+
ZIP codes of group homes:	76140
How many individuals live in each home?	3
What do you tell a family about why they should choose your agency?	Gentle Touch Services, Inc., will provide you with nothing short of "Gentle Touch Service". Our homes are in a great community and you would love the friendly staff/amenities.
What community events (i.e. Special Olympics) does your agency participate in with individuals served?	We provide transportation for our clients.
Do you participate in Adult Day Activity Centers ("day hab")?	No
What would you consider your greatest accomplishment in serving people with IDD?	Our greatest accomplishments to date in IDD is helping to ensure the client and the family achieve their desired individual goal(s) and gain more independence/self sufficiency.
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.) Do you currently serve people with complex medical situations or people with challenging behavior? If so explain. If not, do you feel comfortable serving those with complex needs?	Gentle Touch Services Inc., has over 50 years experience in serving the Disabled, Senior Citizens and Veterans. Our leading directors are former management officials from the local Social Security Administration (SSA) and know all programs administered by SSA, which is beneficial when connections to other resources are required. No, Gentle Touch Services, Inc., do not want to take on individuals if we can not guarantee the best quality of their care. We commit ourselves to the client and will not do anything to put the individual or our staff in an unsafe and/or unfamiliar situation without us first being extensively trained.
Are you willing to sub-contract with other day habilitation providers?	N/A
How do you include clients/families in solving problems?	The clients families, if active in their life is always included in the development of the client plan. Generally at the end of each week, or an agreed upon date, the families are given progress notes of the client.
Website link:	www.gts3.net

Name of agency:	Glory Financial Services
Contact name:	Ola Oladeji
Address:	210 South Main Street Ste #5 Duncanville TX 75116
What ages are served in your homes?	0-100
ZIP codes of group homes:	N/A
How many individuals live in each home?	N/A
What do you tell a family about why they should choose your agency?	We specialize in CDS option
What community events (i.e. Special Olympics) does your agency participate in with individuals served?	N/A
Do you participate in Adult Day Activity Centers ("day hab")?	N/A
What would you consider your greatest accomplishment in serving people with IDD?	N/A
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.) Do you currently serve people with complex medical situations or people with challenging behavior? If so explain. If not, do you feel comfortable serving those with complex needs?	N/A
Are you willing to sub-contract with other day habilitation providers?	N/A
How do you include clients/families in solving problems?	N/A
Website link:	N/A

Name of agency:	Heritage Habilitation Inc
Contact name:	Heryn Donald
Address:	2921 Brown Trail #230 BEDFORD, TX 76021 817-791-9040
What ages are served in your homes?	21-65
ZIP codes of group homes:	76021, 76022
How many individuals live in each home?	2
What do you tell a family about why they should choose your agency?	We are conveniently located in the mid- cities, serving the entire metroplex.
What community events (i.e. Special Olympics) does your agency participate in with individuals served?	We participate in special Olympics, weekly outings and a monthly dance.
Do you participate in Adult Day Activity Centers ("day hab")?	Yes. We have our own day Hab and we contract with others in order to give choices to individuals.
What would you consider your greatest accomplishment in serving people with IDD?	Helping others maximize their potential and increase their quality of living by accessing community, setting and reaching goals, and anticipating and caring for their needs.
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.) Do you currently serve people with complex medical situations or people with challenging behavior? If so explain. If not, do you feel comfortable serving those with complex needs?	18 years experience working with individuals with disabilities. This includes children and adults with autism spectrum disorder.
Are you willing to sub-contract with other day habilitation providers?	Yes
How do you include clients/families in solving problems?	Our approach upon enrollment is a team approach. This includes, and is lead by, the individual being served. When problem arise, our goal is to reach a resolution that all can live with, but that protects and promotes the interest of our consumer.
Website link:	www.heritagehabilitation.org

Name of agency:	Ingrid Hinojosa, PC dba IH Solutions
Contact name:	Ingrid Hinojosa
Address:	46080 S Hulen St, Ste 360, Ft. Worth, TX 76132
What ages are served in your homes?	18 and over
ZIP codes of group homes:	76109
How many individuals live in each home?	3
What do you tell a family about why they should choose your agency?	Small HCS provider, owner is a Nurse Practitioner and hands on with company
What community events (i.e. Special Olympics) does your agency participate in with individuals served?	Special Olympics, Trips
Do you participate in Adult Day Activity Centers ("day hab")?	Yes
What would you consider your greatest accomplishment in serving people with IDD?	Ability to listen and understand their needs
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.) Do you currently serve people with complex medical situations or people with challenging behavior? If so explain. If not, do you feel comfortable serving those with complex needs?	Staff and owner speak Spanish Have been in this field for 15 years
Are you willing to sub-contract with other day habilitation providers?	Yes
How do you include clients/families in solving problems?	Have ongoing meetings with family
Website link:	N/A

Name of agency:	Lucky Enterprise
Contact name:	GEOFFREY NZEADIBE
Address:	4510 HORIZON DR, GARLAND, TX 75043
What ages are served in your homes?	AS A CDS AGENCY WE SERVE PEOPLE OF ALL AGES IN THEIR OWN HOME
ZIP codes of group homes:	N/A
How many individuals live in each home?	N/A
What do you tell a family about why they should choose your agency?	N/A
What community events (i.e. Special Olympics) does your agency participate in with individuals served?	N/A
Do you participate in Adult Day Activity Centers ("day hab")?	N/A
What would you consider your greatest accomplishment in serving people with IDD?	N/A
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.) Do you currently serve people with complex medical situations or people with challenging behavior? If so explain. If not, do you feel comfortable serving those with complex needs?	N/A
Are you willing to sub-contract with other day habilitation providers?	YES
How do you include clients/families in solving problems?	CLIENTS/FAMILIES ARE ALWAYS INVOLVED IN ANY PROBLEMS.
Website link:	N/A

Name of agency:	Maples Enterprises
Contact name:	N/A
Address:	1021 PLACE LOUIE DESOTO, TEXAS 75115
What ages are served in your homes?	ALL
ZIP codes of group homes:	75115
How many individuals live in each home?	3
What do you tell a family about why they should choose your agency?	WE ARE CARING AND DETAILED
What community events (i.e. Special Olympics) does your agency participate in with individuals served?	CHURCH AND SPORTING EVENTS
Do you participate in Adult Day Activity Centers ("day hab")?	YES
What would you consider your greatest accomplishment in serving people with IDD?	GROWTH TO THE BEST OF ONES ABILITY
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.) Do you currently serve people with complex medical situations or people with challenging behavior? If so explain. If not, do you feel comfortable serving those with complex needs?	SIGN LANGUAGE AND SPANISH SPEAKING STAFF
Are you willing to sub-contract with other day habilitation providers?	YES
How do you include clients/families in solving problems?	WE WORK AND A TEAM AND EVERYONE IS IMPORTANT OR HAS SOME VALUE TO ADD.
Website link:	WWW.MAPLESENT.COM

Name of agency:	Newstart HCS, Inc
Contact name:	Steve Hindman
Address:	Day Habilitation Center 6751 McCart Ave, Fort Worth, Texas 76133 Corporate Office 2755 Altamesa Blvd. Fort Worth, Texas 76133
What ages are served in your homes?	18+
ZIP codes of group homes:	76134, 76123, 76036
How many individuals live in each home?	4 individuals per home
What do you tell a family about why they should choose your agency?	We are available and willing to help individuals with Intellectual and Developmental disabilities, and will look for the best way to serve your needs.
What community events (i.e. Special Olympics) does your agency participate in with individuals served?	Special Friends Retreat, Special Olympics, Our Special Children
Do you participate in Adult Day Activity Centers ("day hab")?	Newstart Training Center provides a full range of day habilitation training and pre-vocational services.
What would you consider your greatest accomplishment in serving people with IDD?	Newstart takes great pride in seeing our individuals reach their personal goals.
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.) Do you currently serve people with complex medical situations or people with challenging behavior? If so explain. If not, do you feel comfortable serving those with complex needs?	Newstart has provided services to a wide range of individuals with IDD for over 20 years.
Are you willing to sub-contract with other day habilitation providers?	Newstart currently contracts with day habilitation providers outside of the Tarrant County area.
How do you include clients/families in solving problems?	Families are key factors in promoting positive social skills. We do invite families/guardians to participate in the positive social development of individuals we serve via telephone conversations, face to face communication, email, informal notes, and TEAM meetings.
Website link:	www.newstart-inc.com

Name of agency:	Paramount Care Services
Contact name:	Sherri Gilliard
Address:	17823 Theiss Mail Rt Rd Spring, TX 77379
What ages are served in your homes?	18 and up
ZIP codes of group homes:	77379, 75165, 75846, 76798
How many individuals live in each home?	3-4
What do you tell a family about why they should choose your agency?	We provide 24 hour care to individuals with dignity and respect in caring home setting. We provide assistance with individual’s needs and daily living, healthy meals and snacks. We truly care about our individual’s well-being.
What community events (i.e. Special Olympics) does your agency participate in with individuals served?	Special Olympics, skating, gardening, movies, dinner on the town, brunch, basketball, going to the park, shopping
Do you participate in Adult Day Activity Centers ("day hab")?	We currently have our own in some areas and we also use other agencies Adult Day Activity Centers
What would you consider your greatest accomplishment in serving people with IDD?	We allow individuals to be themselves
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.) Do you currently serve people with complex medical situations or people with challenging behavior? If so explain. If not, do you feel comfortable serving those with complex needs?	We service all, we have homes available to work with all individuals
Are you willing to sub-contract with other day habilitation providers?	Yes
How do you include clients/families in solving problems?	We meet as a team to discuss all issues including individuals/ family members and anyone else that the individual wants to speak on their behalf.
Website link:	N/A

Name of agency:	Ratcliff Youth and Family Services
Contact name:	Tammi Abney
Address:	926 S. Cedar Ridge, Duncanville, TX 75137
What ages are served in your homes?	All ages
ZIP codes of group homes:	75137
How many individuals live in each home?	3
What do you tell a family about why they should choose your agency?	Our past experience providing services to families illustrates why families should choose Ratcliff
What community events (i.e. Special Olympics) does your agency participate in with individuals served?	Special Olympics, Day Hab, Family Day at Water Park, Zoo Outings, March for Respect, Dash For Dignity
Do you participate in Adult Day Activity Centers ("day hab")?	Yes
What would you consider your greatest accomplishment in serving people with IDD?	We have successfully serviced the Dallas/Fort Worth Metroplex and surrounding counties for over 10 years.
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.) Do you currently serve people with complex medical situations or people with challenging behavior? If so explain. If not, do you feel comfortable serving those with complex needs?	We have vast experience serving individuals at all levels of Intellectual Functioning including those with complex medical needs. Our clients include individuals with Autism, tube feeding and pureed diet, wheel chairs, specialized therapies, and challenging behaviors.
Are you willing to sub-contract with other day habilitation providers?	Yes
How do you include clients/families in solving problems?	Clients and their family members are always involved in service planning and problem solving. We utilize a person centered approach which allows families to play an active role in decision making.
Website link:	www.ratcliffyouthandfamilyservices.com

Name of agency:	Rockhouse
Contact name:	Bill Eaton
Address:	8701 McCart Fort Worth, TX 76123 817-917-6416
What ages are served in your homes?	We currently serve people from 18 to 59.
ZIP codes of group homes:	76123, 76114, 76133
How many individuals live in each home?	Each Home can have up to four residents
What do you tell a family about why they should choose your agency?	Rockhouse has been providing quality service to folks with IDD for over 35 years. Our Fort Worth program has recently opened a new Workshop/Day Hab Center at 8701 McCart. Our group homes all have sprinkler systems and offer each person a private bedroom. Our staff have over 100 years of combined HCS experience. We are large enough with the resources to meet your needs, but small enough to offer personalized service.
What community events (i.e. Special Olympics) does your agency participate in with individuals served?	We have a dedicated Recreation/Social Director who coordinates a wide range of activities He was recently named the Special Olympics Area 11, “Coach of the Year”. Our monthly recreation calendar includes activities such as Special Olympic practices and competitions, movies, sporting events, eating out, church and local festivals. We are actively involved with The Arc of greater Tarrant county and participate in many of their events. Each summer we have a three day camp at Glenn Rose that is attended by folks from around the state.
Do you participate in Adult Day Activity Centers ("day hab")?	We operate our own Day Hab/Workshop and we contract with several others around Tarrant County.
What would you consider your greatest accomplishment in serving people with IDD?	Providing an ongoing environment that not only meets health and safety needs, but allows for each person to grow socially, intellectually, and spiritually.
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.) Do you currently serve people with complex medical situations or people with challenging behavior? If so explain. If not, do you feel comfortable serving those with complex needs?	We currently provide for many folks with complex health and behavioral needs. Many times we find that behavioral issues can be solved by simply listening to the person, and finding out what is important to that person.
Are you willing to sub-contract with other day habilitation providers?	We do contract with other day habs.
How do you include clients/families in solving problems?	HCS only works if all people involved, Families, Service Coordinators, and Providers are all working together. Often we find that what others are calling challenging behaviors is actually communication. We have Parent references available upon request.
Website link:	www.rockhouses.org

Name of agency:	Southern Concepts, Inc.
`	Claudia Southern, Chief Operating Officer
Address:	900 Whitehead Drive, Granbury, TX 76048
What ages are served in your homes?	Primarily over 18; minors on individual basis
ZIP codes of group homes:	Tarrant County: 76120, 76123, 76133, 76053, 76132, 76103 (ICF/IDD), 76112; Hood County: 76048, 76049, 76476
How many individuals live in each home?	HCS: 3-4; ICF/IDD: 6-8
What do you tell a family about why they should choose your agency?	Southern Concepts Inc. has over 35 years experience creating and providing proven programming and high quality services to individuals living with intellectual and other developmental disabilities. Family owned and operated, we pride ourselves in extending the same quality of care and personalized service for your family that we would expect and hope for our own. When you join our team you become a member of the SCI family. Our proven experience and leadership in this field make us a provider you can count on!
What community events (i.e. Special Olympics) does your agency participate in with individuals served?	Special Olympics; Volunteer participation: Tarrant Area Food Bank, Goodwill, Meals on Wheels; individual employment; supported employment on individual basis; various other awareness and/or community activities (Komen Race for the Cure, Granbury Easter Egg Hunt, etc.)
Do you participate in Adult Day Activity Centers ("day hab")?	Yes, Southern Concepts, Inc. operates Day Habilitation/Activity Centers in Granbury and Fort Worth in addition to contracting with other Day Activity Centers throughout our service areas.
What would you consider your greatest accomplishment in serving people with IDD?	As an agency with over 30 years experience serving families impacted by IDD, our greatest accomplishment is supporting consumers on an individual basis to help them achieve their most fulfilling lives in the communities of their choice. We pride ourselves in treating your family members in the same dignified, loving manner we would want others to treat our own.
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.) Do you currently serve people with complex medical situations or people with challenging behavior? If so explain. If not, do you feel comfortable serving those with complex needs?	With our focus on the individual, we offer special expertise in counseling and personal development, specialized medical when necessary, personalized services to help individuals achieve maximum independence, and navigation and understanding of the vast state services system. Yes, SCI currently provides services to people with challenging behaviors and complex medical situations. We do so in a compassionate, proactive and comprehensive way to assist all individuals in achieving their most independent, inclusive life in the community of their choice.
Are you willing to sub-contract with other day habilitation providers?	Yes, SCI currently contracts with a number of other service providers for day habilitation and other services.
How do you include clients/families in solving problems?	Assisting the consumers we serve to achieve their most fulfilling lives in the community is our primary focus. Our families are our strongest supporters and advocates for their loved ones. While we love working with families we do not waiver when it comes to the rights and wishes of the individuals we serve. We work closely with our families and encourage them to offer hands-on, appropriate support whenever possible. We are always available to brainstorm with families or discuss problems and work together for a healthy, positive solution. Southern Concepts Inc. strives to make a positive impact on the lives of individuals with developmental disabilities by understanding the importance of equality in regards to our community. The individuals we serve are treated with respect, and the highest level of care is given at all times. Southern Concepts Inc. utilizes counseling services and team efforts to build a better future for its residents through caring and support. A sense of community and acceptance is key to the services we offer, and Southern Concepts Inc. encourages these values in the staff that we hire and the individuals that we serve. We are dedicated to bettering the lives of our individuals and we accomplish this through hard work and a focus on the level and quality of care that our residents receive.
Website link:	www.scitx.net www.facebook.com/soconcepts

Name of agency:	Touch of Kindness, LLC
Contact name:	S.Renee' Carnegie, Executive Director
Address:	1135 Holly Glen Circle Dallas TX 75232
What ages are served in your homes?	33-60
ZIP codes of group homes:	76133
How many individuals live in each home?	2 right now seeking 2 more for this home.
What do you tell a family about why they should choose your agency?	We offer families the opportunity to receive the "Kind" of service they desire. We are flexible and consistent.
What community events (i.e. Special Olympics) does your agency participate in with individuals served?	We will be competing in Special Olympics. We also sign up for competitive activities and games like KickBall, Baseball, and Basketball through the community centers and the Y.
Do you participate in Adult Day Activity Centers ("day hab")?	Yes, we use Goodwill because they offer the individuals work and a paycheck.
What would you consider your greatest accomplishment in serving people with IDD?	Their accomplishments through the services we offer.
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.) Do you currently serve people with complex medical situations or people with challenging behavior? If so explain. If not, do you feel comfortable serving those with complex needs?	I have a staff that is Spanish speaking. The director has autism experience and is involved with programming activities for the home. No, we don't serve people with complex medical situations or people with challenging behavior at this time. Yes we feel comfortable.
Are you willing to sub-contract with other day habilitation providers?	Yes
How do you include clients/families in solving problems?	I keep them involved in the consumer or individuals progress or lack thereof. The Director will call weekly and communicate with parents. We have an activity calendar and we send that to them.
Website link:	N/A

Name of agency:	TQC, LLC. dba Champion Services
Contact name:	Denise Gasmire
Address:	2050 Greenwood Dr. Ste. 100 Southlake, Texas 76092
What ages are served in your homes?	24-55
ZIP codes of group homes:	76051, 76180, 76182, 76244
How many individuals live in each home?	4
What do you tell a family about why they should choose your agency?	Champion Services is a progressive leader providing honest, respectful, compassionate stewardship while valuing each member’s unique potential, emphasizing quality, creativity and flexibility.
What community events (i.e. Special Olympics) does your agency participate in with individuals served?	We participate with several groups such as Special Needs Assistance Partners (SNAP), Arc organizations, Special Olympics, and ‘You Can Ski’. These groups see movies, dance, bowl, go out to dinner and enjoy adaptive water sports. We also take advantage of the many cultural events that the metroplex offers such as sporting events, festivals, and holiday activities
Do you participate in Adult Day Activity Centers ("day hab")?	We operate our own day program called, The TORCH. Many of our individuals also participate at or other day programs of their choice such as Goodwill,The Clubhouse or Starla Center.
What would you consider your greatest accomplishment in serving people with IDD?	Our greatest accomplishment is seeing individuals thrive in the lives that they have created and chosen with the supports and services provided by Champion Services. We have seen many individuals transition from public schools and living at home with their parents to having a very active, meaningful, and independent life that they can call their own. We have been serving individuals with IDD and other related diagnosis for 10 years.
What special expertise can you offer? (e.g. Spanish speaking staff, number of years of experience working with IDD, experience serving people with Autism Spectrum Disorders, etc.) Do you currently serve people with complex medical situations or people with challenging behavior? If so explain. If not, do you feel comfortable serving those with complex needs?	CSI has an expectation that everything that we do is “therapeutic” in nature. Throughout our program, we use positive behavioral supports coupled with specialized therapies such as, behavior and speech. We use these approaches to ensure that all staff interactions promote skills necessary to achieve successful community integration. Our day program called The Torch, is a social and recreational programming model where we teach social and survival skills, health and nutrition, hygiene and grooming skills directed at enhancing individual lives. Daily, we access community venues such as libraries, parks, malls, exercise classes, movie theatres, restaurants. Our enhanced and active day program is an integral and important part of what we do at Champion Services. Yes. We currently serve clients with complex mental health and behavioral needs, persons with diabetes, persons with feeding tubes, persons that utilize a lift system and wheelchairs for ambulation and mobility.
Are you willing to sub-contract with other day habilitation providers?	Yes. We are currently contracted with Starla Center, Goodwill, The Clubhouse, Special Connections and Our Hearts.
How do you include clients/families in solving problems?	CSI believes that clients and their family members are all valued members of the team. CSI utilizes active listening to determine the “root” of the concern or problem. We collaboratively and proactively work as a team to develop creative solutions in solving problems and eliminating concerns.
Website link:	www.championservices.org

Disclaimer: The agencies are listed in the order they responded. Listing of these agencies is not an endorsement from MHMR Tarrant. This is a listing of providers who have responded to a questionnaire and voluntarily requested to be listed on www.MHMRtarrant.org. Each individual or family has a choice of which HCS provider they want.